Shipping policy

Delivery / Shipping Policy

At RALYD LTD, we are committed to delivering your orders safely and on time. Please review our delivery policy below.

Delivery Locations

We currently deliver only within Nigeria. International shipping is not available at this time.

Delivery Partners

All orders are shipped using reliable logistics partners, including:

  • DHL Nigeria
  • GIG Logistics (GIGL)

Delivery Timelines

Estimated delivery timelines are as follows:

  • Jos: 1–3 business days
  • Outside Jos (other states in Nigeria): 5–7 business days

Delivery timelines may vary slightly due to public holidays, weather conditions, or logistics partner delays.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Fees

  • Shipping fees are calculated at checkout and may vary based on your location and order size.
  • Any applicable shipping charges will be clearly displayed before payment.

Order Tracking

Once your order has been shipped, tracking details will be shared with you via email or SMS where available.

Failed or Delayed Deliveries

If delivery fails due to incorrect address or unreachable recipient, additional delivery charges may apply. Please ensure your delivery details are accurate at checkout.

Contact Information

For questions regarding delivery or shipping, please contact us: